This privacy policy explains how Passans collects information about you when you use this website and how we process and store your personal information.

How we collect information

We collect information about you when you voluntarily sign up to our mailing list or complete our contact forms.

Our web servers automatically log the IP/Internet address of your computer. This information does not identify you personally and you remain anonymous.

Website usage information is collected using cookies (see more under the Cookies section).

Use of personal information

We process personal information collected via the website for the purposes of:

· Providing information about products and services

· Dealing with your enquiries and requests

Disclosures

We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is necessary for purposes of national security, taxation and criminal investigation, or we have your consent.

Marketing

Your name and email address will be collected and added to our mailing list only if volunteered to us by you through the newsletter sign-up form or by ticking the relevant box on our contact form. You have the right at any time to update your preferences or remove yourself from the mailing list – see below for details.

Our email marketing includes tracking features that allow us to see subscriber locations, email opens, link clicks, and shares.

Your email address will not be passed on to third parties or shared with anyone outside of Passans.

Opting-out of mailing lists

You can opt out of our mailing list(s) in the following ways:

Manage your preferences Tailor the emails you receive by visiting your Preference Center – a link is available in the footer of all marketing emails.

Opt-out of all mailing lists Click the unsubscribe link in the footer of any marketing email to remove yourself from all mailing lists. Your details will remain in our system, but you will no longer receive communications.

Cookies

A cookie is a small piece of information sent by a web server to a web browser, allowing the server to collect information from the browser. This helps us tailor the website to your needs and improve your experience.

Find out more about cookies at www.allaboutcookies.org.

You can delete or control cookies via your browser settings. Blocking cookies may affect your browsing experience. This includes:

· Tracking the pages you visit via Google Analytics / Tag Manager

· Allowing you to share pages with social networks

· Sharing pages via AddThis (if available)

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) in relation to the collection, use, and retention of personal data. You have the right to:

· Access the personal data we hold about you

· Request that we correct or delete your data

· Withdraw consent for data processing at any time

· Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated

For GDPR-related queries, please contact us at [insert email address or contact form link].

Meta Pixel

We use Meta (formerly Facebook) Pixel on our website to better understand user behaviour and improve our advertising. The Pixel allows us to measure ad effectiveness and reach users who are likely to be interested in our services. Data collected is anonymous and does not personally identify users.

You can manage your Meta ad preferences via your Facebook settings.

Changes to our privacy policy

We keep our privacy policy under regular review and will post any updates on this page. This privacy policy was last updated on 21st April 2025.